Stephen Owen

Mr. Owen has over 23 years’ experience in the fields of education and communications. After receiving a Masters in Teaching from Whitworth University in 1995, he focused his attentions on sales and marketing techniques designed to meet consumer expectations as well as corporate business goals. He spent 3 years in the healthcare industry as a regional manager with a Durable Medical Equipment (DME) supplier before co-founding SentinelC3, Inc. His experience with patients and healthcare facilities inspired the need for an effective technology to reconcile the patient on/off dates with the asset management billing from the (DME) providers. Undocumented communication, disparate tracking mechanisms, multiple persons working in closed, separate books (until day 1 of the billing cycle) created far too many errors, wasted time and money. The necessity created the invention, evolving into the latest iteration of SentinelC3’s software application. Where customer needs create a better ongoing solution.

Ken Moore

Mr. Moore has over forty one years experience in the health care industry. This experience includes sales with Upjohn Pharmaceuticals, and ownership of a multi-location DME business. He spent 10 years with KCI in the various roles of sales, sales management, VP of Operations, sales administration, and general manager. Afterward he spent 8 years with Mediq PRN as a VP sales manager and VP of Strategic Development and Implementation. Before joining Sentinel he was the COO of Sundance Enterprises, Inc. a wound care manufacturing and sales company. Mr. Moore received a bachelor’s degree from The University of Houston in bacteriology and chemistry.

Tawnya Tapia

Tawnya has been an Accounts Coordinator at Sentinel since 2006. Her responsibilities include customer relations, new account setups, assistance with billing adjustments, and connecting clients with vendors. With over 20 years in customer service, her focus is a successful user experience. Prior to SentinelC3, she spent five years as a Senior Sales Manager for a corporate nutrition company. When not at work she enjoys family time, off-road adventures, and reading every kind of book!

Crystal Rose

Since December of 2005, Crystal Rose has been part of the Sentinel team.  Her educational background includes a Bachelor’s degree in Accounting and Master of Accountancy degree from Ashford University – Forbes School of Business & Technology.  Crystal is responsible for administering and supervising all accounting functions within the company, which include payroll, A/R, A/P, bookkeeping and financial reporting, and local tax filings.  Her knowledge and experience in public accounting, customer service, departmental management, market research, and office administration aid the company in efficient financial operations, as well as provide insight into current accounting trends and regulations.

Christina Johnson

Hi my name is Christina Johnson. I’ve been an Accounts Coordinator at Sentinel for more than 15 years. My job duties are constantly evolving and include (but are definitely not limited to!) setting up new accounts, software and billing support and sales tax rate management. I really enjoy connecting with our clients and collaborating with them to find creative solutions that improve their workflow and experience with our software.

My husband and I love having adventures with our two sons. In my free time I am an above-average gardener, voracious reader, passionate knitter and shameful consumer of reality television.

Hedi Johnson

Ms. Johnson has been with SentinelC3 since 2005. Her current roles include Off-Contract Administrator and Customer Support. Like the other members of the Support group, she wears many hats and can easily transition to whatever task is needed.

Ms. Johnson understands that the customer is the most valuable asset any organization can have, which is why user experience is so important. Her 20+ years of customer service has been helpful to the SentinelC3 team by offering perspective as to what the client needs and being a liaison between vendor and customer.

Jeff Thomas

Mr. Thomas brings over 12 years of experience as both an application architect, and a developer across many different technology stacks. As our CTO, his intimate understanding of the past, present, and future of technology have guided our unique uses, of both bleeding edge, and industry standard technology stacks.

Zac Robins

Hi my name is Zac Robins. I’m a User Experience Designer who is passionate about organizing your work day.

Over the last 15 years I’ve worked as an Audio Engineer, Music Teacher, General Manager, Service Consultant, and Project Manager. In 2020 I decided to refocus on my creative passions by making a career shift. Now I help create new solutions for complicated and unintuitive processes. I am currently working in UX Design for SentinelC3 using my experience to make a positive impact in the healthcare industry.

In my personal life I am a proud husband and father of two amazing sons. In my spare time I write, record, and perform music with/for people from all over the world.

Jamie Feik

Ms. Feik leverages experience analyzing market data to identify key trends and communicate findings as clear and actionable insight for decision makers. Her experience designing and automating extraction, cleaning and transformation of data from multiple sources for analysis, have enabled SentinelC3 to design software that empowers our users with the ability to produce their own reports, and visualizations.